DELIVERY
Delivery destinations and timescales are listed below. Please note these may vary slightly as we are reliant on our third party suppliers e.g. our framer, printers and couriers.
| DELIVERY | UK | Europe | Australia | The Rest of the World |
| Prints | 1 week | 10-14 days | 10-14 days | 3-4 weeks |
| Acrylics | 10-14 days | 14 days | 14 days | 3-4 weeks |
| Originals (unframed) | 10 days | 3-4 weeks | 3-4 weeks | 3-4 weeks |
| Originals (framed) | 2-3 weeks (10 days if already framed) | |||
| Hand-made items (tables, trays, jewellery) | 3-4 weeks | 4 weeks | 4 weeks | 4 weeks |
The above are estimates are based on non-peak times. Production and delivery may vary around Christmas and Easter. The timescales quoted also work on the standard sized artworks displayed on the website and not special orders.
If the artwork request is in stock, turnaround times are often much quicker.
All prints and unframed originals are shipped rolled in a tube or flat-packed depending on their size.
Acrylics are bubble-wrapped and send flat-packed with double-walled cardboard.
Framed originals are only available to order via the website to the UK at this stage. These are carefully wrapped by our specialist couriers in bubble wrap with corner protectors and double-walled cardboard.
For any special requests or if you require any further information on delivery charges, costs and time scales, please feel free to email or contact me via my contact page.
INTERNATIONAL SHIPPING
COMMISSIONS
I take on quite a few commissions. I can produce a couple of options with no obligation to buy. I take a small deposit, which is fully refundable if the customer is not 100% satisfied with their artwork. There are 3 artwork sizes and I can provide them framed or unframed
Turnaround time for private commissions is normally 2 weeks plus the shipping periods above. I try to do my best to accommodate deadlines!
I reserve the right to make limited edition prints from the commissioned artworks.
Commissioned artworks can remain at a full exclusivity for the customer. However the price will increase in those circumstances.
CANCELLATION & RETURNS
If you wish to cancel your order, you can notify us by email to art@silviaboev.com before we have dispatched the goods to you or where goods have already been dispatched to you, by returning goods to us in accordance with our returns policy below.
You can return goods you have ordered from us within 14 days of receipt for a full refund or exchange. Please state the reason for the return in an email to art@silviaboev.com.
If you have purchased the item from one of our galleries, please contact them directly for assistance.
The costs of returning goods to us shall be borne by you unless the product is faulty or damaged. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit minus the original shipping cost as required within 30 days of receipt by us.
The rights to return the goods to us as referred to will not apply in the following circumstances: –
- In the event that the product has been used.
- Any personalised engraved items.
- The goods must have all original packaging and be in a saleable condition. Prints must therefore be returned with their cellophane wrapping intact or no refund will be issued.
- Any damage incurred during return shipping is not the responsibility of Silvia Boev Art.
- The returned items are not received by us within 14 days of delivery.
LIMITED EDITION PRINTS, OPEN EDITION PRINTS & ARTIST’S PROOFS
All prints are high-quality giclee and come unmounted and unframed. If you require a mount and frame, please contact me for a quote.
These are printed on archival Fotospeed Smooth Pearl (290gsm) a naturally white, heavyweight photographic paper with vibrant colours and a beautiful pearl sheen finish. The printer uses the latest Epson professional Ultrachrome inks.
Your artwork will come in rolled up in a tube or flat (depending on the size required).
All print sizes are standard for framing
ACRYLIC PRINTS
My preferred way to reproduce my artworks is on acrylic which look exactly like glass but obviously much safer. My acrylic prints are ultra contemporary, vivid and high-impact.
The artwork is printed on fade resistant exhibition film with superb light diffusion. It is then bonded to a gallery-quality 10mm thick, solid piece of acrylic with a microporous coating for maximum definition and remarkable depth and luminance.
They are frameless and ready to hang, mounted on an invisible sub-frame and floating about 5mm off the wall for a truly modern feel.
The artwork can be hung either horizontally or vertically with the signature at the bottom right or left corner.
Our acrylic prints can be also framed with a simple box frame
ORIGINAL ARTWORK
All original artworks are painted with inks on yupo paper to create the bold vibrant colours they are known for.
My originals artwork can come framed or unframed. Unframed artwork come rolled in a tube or flat-packed depending on size.
Framed artworks come in a white timber-textured frame with matching white mount and 99% UV glass (ARTGLASS 99).
FRAMING
I can organise alternative framing to my originals, acrylics and prints but these would need to be quoted on an individual basis and treated as a special order. Turnaround times are therefore likely to be a little longer than standard.
I offer prints unframed to give my customers the opportunity to match the mount and frame to their décor and to keep artwork prices affordable.
My acrylic prints do not need a frame and look stunning frameless. However, these can be framed in a box frame for a different type of contemporary look. Please ask for a quote.
My originals are all framed in the same way with white mount to match the paper and white timber-textured frame. Some of the smaller paintings will have a slightly smaller frame profile to suit the size.
The frames shown on this website are an artist’s best impression of the frames and therefore there will be slight colour and size differences to those shown.
PRINTING ALTERNATIVE SIZES
I can print alternative sizes within the printer’s restrictions. These will be quoted on an individual basis.